FAQ’s:

Q:  How do I sign up and start earning my Steak Lovers Beef Buck$?

A:   If you order online, simply create an account and password and place your order.  Your Beef Buck$ will be automatically allocated.  For all future orders, you need to be logged into your account before you check out.  For orders instore, one of our friendly staff can help sign you up.

 

Q:  What will it cost me to be part of the Steak Lovers Rewards Program?

A:  Absolutely Nothing!  It is FREE to join our Rewards Program and there are no hidden charges.

 

Q:  How do I know how many points I have?

A:  Click the Blue “Rewards” Icon on the bottom right hand corner of our home page to see your balance and check out other ways to be rewarded.

 

Q:  I lost / damaged my card.  Can I still earn my Steak Lovers Beef Buck$ until I get a new one?

A:  Sure.  Simply log into your online account for online orders and proceed as  normal.  For in-store purchases, simply tell our staff your name, email address or member number and we will make sure all points are credited to your account.

 

Q:  I lost my Steak Lovers Beef Buck$ Reward discount voucher code?  Can get a new one?

A:  Yes!  As long as the Rewards discount voucher has not already been redeemed, we can cancel the original code and reissue you a new one!

 

Q:  I didn’t have time to sign up in store, but I have my receipt.  Can I still join?

A:  Sure.  As long as you have the receipt number, simply send us an email at    info@gchmd.com.au and quote the receipt number and amount and we will set you up with the points you would have earned instore.

 

Q:  I have forgotten the password for my online account?

A:  Simply email us at info@gchmd.com.au and we will send you a link to reset and create a new password.

 

Q:  I don’t want to earn rewards.  What do I do?

A:  There is absolutely no obligation to join the Steak Lovers Rewards Program. Please send us a message us and we can exclude you from the Rewards Program.  You can then continue to order as you have been.